Privacy policy

Last updated: 2026-06-19

Draft pending review by COWRIEX legal counsel. Items marked [TO CONFIRM] must be verified before publication.

Data controller

COWRIEX SAS operates the CowriePay platform and determines the purposes and means of processing personal data. Contact: [email protected] [TO CONFIRM].

Data we collect

Identity and KYB verification data, technical and security data, service usage data, and communications with our team.

Purposes and legal bases

Performance of the contract, compliance with legal obligations, legitimate security interests, and consent where required.

Recipients and processors

Payment and blockchain infrastructure providers, hosting providers and email providers.

Data location

Data is hosted in the EU (Frankfurt), with safeguards for any international processors. [TO CONFIRM]

Retention

Retention periods range from 24 months to 5 years depending on the type of data and legal obligations.

Your rights

You have rights of access, rectification, erasure and portability. We respond within 30 days. Contact [email protected].

Security and incidents

We apply technical and organisational measures including encryption and MFA, and notify relevant breaches within a reasonable timeframe.

Minors and updates

CowriePay is not intended for minors. We may update this policy and will indicate the date of the latest version.